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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of JESUS OCHOA

JESUS OCHOA

December 15, 2025

5  out of  5
rating by JESUS OCHOA
"Jenniffer is always very helpful and Can find the answers to my questions immediately, Great service appreciate Jenniffer and your staff"
We responded:
"Thanks Jesus for your five star review, she definitely is on top of it! Elizabeth Cardenas, State Farm Agent "
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Tina Presuhn

December 8, 2025

5  out of  5
rating by Tina Presuhn
"After facing a disturbing experience at my apartment complex, my insurance agents have stepped in and held my hand through a very unfamiliar & undesirable situation. Their prompt response & STELLAR customer service has kept me moving forward & I truly do not know where I would be without them. JENNIFER has been corresponding with me and ensuring that the claims process unfolds effortlessly. ***If you do not currently have renters or home insurance, run and get it NOW with the Elizabeth Cardenas Agency in LA. 🌟💙🌟💙🌟💙"
We responded:
"Hi Tina, I'm so happy you had such a great experience with our agency! Rance is indeed fantastic, and I'm glad he could help you cut your monthly insurance rate in half! It's awesome to hear that our team could assist with your rideshare needs for Uber too. If you ever need anything else, we're here for you! - Elizabeth Cardenas - State Farm Insurance Agent, Bakersfield, CA"
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ricardo diaz

December 4, 2025

5  out of  5
rating by ricardo diaz
"Elizabeth Cardenas office is super friendly and helpful. Victoria was helpful and responded quickly to my request. Glad to be part of this office."
We responded:
"Hey Ricardo! Thank you for taking a moment to share this. I’m really glad to hear our office felt friendly and that Victoria was quick to help with your request. We appreciate you being part of our office and it means a lot that you’re with us for your homeowners, property, renters, and general liability coverage. Let me know if you ever need anything!"
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Michelle Ruenzel

December 4, 2025

5  out of  5
rating by Michelle Ruenzel
"Victoria is wonderful! She was quick with adding a vehicle to my policy, and answered all of my questions!"
We responded:
"Hey Michelle! We appreciate you sharing this. It’s great to hear that Victoria helped you get your car added quickly and made sure your questions were answered. Thanks again for taking a moment to leave this review and for choosing us for your auto coverage. If you'd like this written in first person as the agent, just let me know!"
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Liberty Drilling

December 3, 2025

5  out of  5
rating by Liberty Drilling
"Jennifer Woodard was amazing! Got me situated when the customer service reps at corporate had no clue what they were doing. Call your agent!! Don't even bother with the online chat or customer service, complete waste of time!"
We responded:
"Thanks for the great review. We appreciate that you have our rep Jennifer a shout-out. She does know her stuff! Elizabeth Cardenas State Farm Agent "
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Sadia Parson

November 25, 2025

5  out of  5
rating by Sadia Parson
"Victoria Ritchie was very informative and patient with my questions."
We responded:
"Thank you Sadia for making a note of Victoria’s patience! "
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Richard cardenas

November 25, 2025

5  out of  5
rating by Richard cardenas
"Great customer service. Always ready to answer questions"
We responded:
"Thank you Richard, you are a valued customer! "
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Uriel Perez

November 25, 2025

5  out of  5
rating by Uriel Perez
"Lacey was incredibly helpful in explaining my policy details. She took the time to make sure I understood everything, making the process easy and stress-free."
We responded:
"So happy to hear your experience with Lacey was stress-free! "
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Tony Greenergy

November 21, 2025

5  out of  5
rating by Tony Greenergy
"Extremely knowledgeable and very helpful. Every person you speak with at this agency knows exactly what is going on. Thank you"
We responded:
"Thank you Tony for your positive feedback. We work hard on your notes internally so anyone on the team can assist, happy to hear it’s noticed! Elizabeth Cardenas, State Farm Agent "
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Sukhbir Singh

November 19, 2025

5  out of  5
rating by Sukhbir Singh
"Amazing guidance from Rance! I was able to cut my costs and save more than I expected. Highly recommend."
We responded:
"Thank you Mr Singh for your five star review, glad Rance was able to save you some money! "
Profile photo of David Santana

David Santana

November 14, 2025

5  out of  5
rating by David Santana
"Lacey is a really good agent from state farm overall state farm is a good insurance company recommend it 👌"
We responded:
"Thank you David for your review, we appreciate you acknowledging Lacey. "
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Misty Jeffries

November 14, 2025

5  out of  5
rating by Misty Jeffries
"Elizabeth Cardenas and staff are great to work with. Anytime I need a question answered or an updated declaration page sent to my company I contact Lacey Wells and she is on it. She answers any questions I have. Elizabeth is lucky to have such a good employee with great customer service!! Great job, best of the best."
We responded:
"Thank you for taking the time to leave us a review, Misty. Our State Farm office in Bakersfield would not be possible without policyholders like you!"
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Heather Darden

November 14, 2025

5  out of  5
rating by Heather Darden
"Very responsive. Answers inquires quickly. Helpful staff."
We responded:
"Thank you Heather for your review. We have more team members than most offices so we can handle customer’s needs quickly, we appreciate the acknowledgment. "
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Sheena Jones

November 11, 2025

5  out of  5
rating by Sheena Jones
"I wanted to give Lacey a shout out for helping our family with an auto quote for two vehicles. She was a pleasure to speak with and very informative on the coverage. Highly recommend Elizabeth Cardenas State Farm Insurance agency 👌!"
We responded:
"Thank you Sheena for your review of your auto quote with Lacey! Elizabeth Cardenas, State Farm Agent "
Profile photo of Andrew Aguilar

Andrew Aguilar

November 10, 2025

5  out of  5
rating by Andrew Aguilar
"Ask for Rance! He went above and beyond to help me out and give me the best prices I could afford! Such a great help and very informative, highly recommend! Thanks again Rance !"
We responded:
"Happy to hear Rance over-delivered Andrew! Going above the expected is what our agency is all about and we will be reaching out soon to get you onboarded and show you how our service team will be providing you that same experience. Elizabeth Cardenas, State Farm Agent"
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john p

November 10, 2025

5  out of  5
rating by john p
"Good people to be work with."
We responded:
"Thank you for the review, John"
Profile photo of Manuel Aguilar

Manuel Aguilar

November 10, 2025

5  out of  5
rating by Manuel Aguilar
"Lacey assisted me on going over my auto insurance, and answered all my questions about my insurance. Your guys office is incredible due to the customer service. Thank you again for the assistance Lacey your customer service is outstanding."
We responded:
"Thank you for letting us know what a wonderful job. Lacey is doing with her customer service and that she was able to answer all your questions"
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nana

November 10, 2025

5  out of  5
rating by nana
"Lacey helped answer all my auto insurance questions. She was very patient and helpful."
We responded:
"Thank you for the five star review about my teams, helpfulness"
Profile photo of Michael Haymond

Michael Haymond

November 8, 2025

5  out of  5
rating by Michael Haymond
"Elizabeth Cardenas is awesome! She was able to save me some money while making sure my home is properly insured. I look forward to her guidance every year when it's time to renew my homeowners insurance. I highly recommend Elizabeth."
We responded:
"Michael, thank you for your fantastic review! I'm happy to hear that Victoria was able to assist you with your policy review and save you some money while ensuring your home is properly insured. We appreciate your recommendation and are grateful to have Victoria on our team. If you have any further questions or need assistance, please don't hesitate to reach out. - Elizabeth Cardenas - State Farm Insurance Agent, Bakersfield, CA"
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Renay McCracken

November 7, 2025

5  out of  5
rating by Renay McCracken
"Hands down the most efficient and friendly office! Everyone is helpful and goes the extra mile to take care of your insurance questions and needs! Victoria is always available to assist whenever necessary!"
We responded:
"We are so grateful you took a chance on us all those years ago Renay! Thank you for the review."
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Donald Sanchez

November 7, 2025

5  out of  5
rating by Donald Sanchez
"Great service and is very friendly. Bre Parr has been a wonderful rep for every question or issue I had. She was quick to respond and very respectful. Because of their wonderful service I will continue to use them for all my insurance needs."
We responded:
"Your loyalty means so much to me and the team! We love seeing five-stars, Donald! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
Profile photo of Wes Campbell

Wes Campbell

November 7, 2025

5  out of  5
rating by Wes Campbell
"Lacey at the local State Farm office was incredible! Answered all of my questions about my quote with great information and sent me my quotes quickly and efficiently. Also great over the phone!!"
We responded:
"Glad to hear Lacey was efficient and has pleasant phone skills, we are very proud to have her! Appreciate you taking the time to leave a review. Elizabeth Cardenas, State Farm Agent "
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Victoria Ritchie

November 6, 2025

5  out of  5
rating by Victoria Ritchie
"Super friendly staff!"
We responded:
"Thank you, we are SUPER! "
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Llanas Office

November 5, 2025

5  out of  5
rating by Llanas Office
"I love the staff at Elizabeth Cardenas office especially Lacey! She’s always ready with answers to whatever I may need! Keep up the fantastic work!"
We responded:
"Thank you for the 5 star review. We value the relationship we have built with you all over the years! "
Profile photo of Clarissa Magallon

Clarissa Magallon

October 29, 2025

5  out of  5
rating by Clarissa Magallon
"I have gone through state farm for years and they have always been good. They are also very helpful when I need something. Lacey was very nice and helpful when I had questions and needed to make changes."
We responded:
"Thank you Clarissa for your review, we appreciate it! Elizabeth Cardenas, State Farm Agent "